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Thank you for purchasing a M Appliances product Extended Warranty careplan, you can now enjoy your product with the certainty that it is covered for a specific period of time and the convenience of having the repair or replacement procedd managed for you should your product fail, as covered by this plan.

careplan

The M Appliances product Extended Warranty careplan is supplied by VCare, Nationwide Service Careline 1300-22-3118

FREE of charge

If you product is over warranty

Spare Parts

Professional Labour

Transfortation

Transfortation

New set replacement

Coverage

  • The V CARE Extended Warranty Plan provides coverage for parts and labour in respect on the Product stated on the V CARE AUTHORISED DEALER Sales Order / Sales Invoices for covered inherent mechanical and electrical breakdown only. Coverage is concurrent with and extends beyond the Original Manufacturer's Warranty, and will commence upon expiry of the Original Manufacturer's Warranty and is provided only insofar as the obligations of the manufacturer are concerned. Period of coverage is subject to payment of the applicable fee for the Extended Warranty Plan selected.

  • Mechanical or Electrical Breakdown shall mean the breaking or burning out (electrical) of any parts of the Covered Product arising from mechanical or electrical defect, causing sudden stoppage of their functions, necessitating repair or replacement.

  • If this Extended Warranty is purchased for a computer system, this Plan covers the following components if purchased at the same time. - i.e. all internal components resident within the computer system casing, monitor, keyboard, mouse and speakers.

  • On-site service charges for repairs are covered only if the original manufacturer's warranty states on-site service. Otherwise, the customer will pay on-site service charges.

Product Eligibility
The V CARE Extended Warranty Plan may only be purchased upon purchase of a Product and only covers a Product which

  • Is purchased new from V CARE AUTHORISED DEALER;

  • Is manufactured for use in Malaysia;

  • Included at the time of purchase the manufacturer's complete and original warranty is valid in Malaysia;

In the case of consumer products such as electronics and major appliances, the use is or has been limited to domestic and personal use. Office products such as facsimile machines, copiers, scanners, printers and computers are covered for office, domestic and personal use.

For Repairs

  • If the manufacturer's warranty period for the Product has not expired, contact the manufacturer or their Authorised Repairer directly.

  • If the manufacturer's warranty period has expired and the V CARE  Extended Warranty Plan is in effect, call us1300-22-3118 (Nationwide Service Hotline) during office hours for product repair authorization. Repairs must only be carried out by V CARE Authorised Repair Center.

  • It shall be a term of this Extended Warranty Plan that in the event of a breakdown that may give rise to a claim for Repairs under this Plan, the equipment covered under this Plan must be presented to the Authorised Repairer within the covered period and in any case, within fourteen (14) days of the happening such event.

  • For all repairs, the V CARE Authorised Dealer sales order / cash sales document and this certificate for the product must be presented.

  • Consult your manufacturer's instructions to determine if the failure to operate is due to circumstances that may be corrected by yourself. (If the breakdown is not covered by the Extended Warranty, you will be charged for the cost of the repair.)

Some know, how about VCare cover